Frequently Asked Questions

We have compiled a list of frequently asked questions from our customers.

【Hotel / Guest rooms】
What time is check-in and check-out?
Check-in is at 15:00 and check-out is at 10:00.
【Hotel / Guest rooms】
By what time is the final check-in okay?
Guests on plan that include dinner must arrive by 18:50.
Customers with other plan are until 22:30.
The last meal start time is 19:00.
【Hotel / Guest rooms】
Can you keep my luggage?
It is possible before check-in and after check-out.
It will be stored at the front desk.
【Hotel / Guest rooms】
Do you have an air purifier?
All rooms are equipped with an air purifier with a humidifying function.
【Hotel / Guest rooms】
Is there a room where I can smoke?
I am very sorry.
All guest rooms and banquet halls are non-smoking (including electronic cigarettes).
If you wish to smoke, please use the d…Continue reading
【Hotel / Guest rooms】
Do you have a bed room?
I am very sorry.
All rooms are modern Japanese-style rooms where you can sleep on futons.

If you have any questions, please contact us.

052-452-3418

8:00am to 11:30pm